Support through your studies

Whether you need support returning to education after a break, or, you want to know where you can find your results, our Student Advisory team is here to help you. This can be done through face-to-face meetings, over the phone consultations, via email or by referral from a relevant member of staff. We know that any challenges you face may be daunting, but you don’t have to go it alone. The primary areas of support are:

  • Result queries
  • Assessment queries
  • Mitigating Circumstances and Appeals
  • Status and scheduling changes (Interuptions, Withdrawals, Course/Campus transfers, Timetable Change Requests)
  • Technical referrals (primarily to VLE or CTS)
  • General college information

To ensure you receive the best possible support, our Student Hub team may request some personal information to address the enquiry in full. This may include information or documents regarding your medical history, disabilities, any previous criminal convictions and consent to share. If you don’t wish to disclose this information then our Wellbeing team can accept submissions.

You can find your nearest Student Hub services at:

Student Hub (Greenwich)
Location: Main office
Opening hours: Monday - Thursday 09:00-17:00, Friday 13:00-17:00

Student Advisory (Greenford)
Location: 1st Floor Office
Opening hours: Monday - Thursday 09:00-17:00, Friday 13:00-17:00

For more information, you can access our ‘Forms & Guidance’ page on the student portal.