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IT Service Desk Analyst

Salary: Up to £22,000, depending on experience
Status: Permanent, Full-Time
Location: Greenwich Campus with flexibility to work across all sites
Application deadline: 23 June 2019

About the role

We are seeking a passionate Service Desk Analyst to join our IT team providing first line support to our students and staff. As the successful candidate you will join a team of eight first and second line analysts.

The role will primarily be based in Greenwich, with the expectation to work at our other sites in Greenford and London Bridge, if required.

To be successful in this role you will need to be a customer focused individual with excellent customer service skills and great communication. We expect you to have technical skills gained from experience of supporting business users, using desktop operating systems. We are also seeking someone with excellent organisation skills, who can work under pressure and has an enthusiasm for delivering high quality service.   

How to apply

To express your interest in this position view the Job description below and submit your completed CV and Covering Letter via email to recruitment@gsmlondon.ac.uk quoting your Name followed by IT Service Desk Analyst in the subject line.

GSM London are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. Please note, you must have the Right to Work in the UK (without Employer sponsorship) to be considered for this role.

Only successful candidates will be contacted for an interview. 

Job description

https://www.gsmlondon.ac.uk/assets/files/20190606_041748.pdf

About GSM London

GSM London is an independent higher education provider that has been delivering degree-level education for over 40 years through its campuses in Greenwich and study centre at London Bridge. GSM London's partnership with University of Plymouth enables the students to receive a final qualification/degree awarded by one of the UK’s top modern universities.

Our Students

There are 5,000 students who are studying for a range of business-related degrees, including BSc, MSc and MBA programmes. GSM London is genuinely inclusive, helping students to realise their aspirations whatever their situation.  Students are encouraged to have bold dreams and the focus is on employability from day one.

Widening Access

The College differentiates itself from other providers in higher education by embracing opportunities of diversity and inclusion. The majority of students are from the local BAME communities, are mature, often working and have family responsibilities.  The three intakes a year give students more choice about their start date onto the programmes. The unusual, dynamic and entrepreneurial student base has allowed the College to develop and pioneer exciting initiatives including the introduction of strengths based learning.

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