Quality Assurance and Governance


The College underwent a Quality Assurance Agency (QAA) Higher Education Review in September 2017, with the report being published in March 2018.

To view the full report please click on the link below: 

QAA Institutional Review Report >

QAA Higher Education Review 2017 action plan > 

Quality & Governance Office

GSM London’s Quality and Governance Office is responsible for the oversight of quality assurance and governance arrangements across the College. We work closely with a number of stakeholders within the College such as students, academic staff, professional services staff and the Students' Union. External stakeholders include the Quality Assurance Agency (QAA), the Office for Students (OfS), a range of professional, statutory and regulatory bodies (PSRBs), and the University of Plymouth who validate GSM London awards.

We can be contacted by email at: qualityoffice@gsmlondon.ac.uk

 Meet the team

Greg Allen
Head of Quality & Governance

• Oversight of quality assurance and enhancement across the College
• Engagement with regulatory bodies
• Oversight of professional body engagement
• Member of Academic Board, Awards and Regulations Committee, Research Development Committee, Programme Development committee




Andy Redford
Deputy Head of Quality & Governance

• Oversight of committee system
• External Examiner nominations
• External Examiner reporting
• Management of the GSM London Quality Portal
• Modifications to programmes and modules
• Member of Education Committee, Faculty Board, Health & Safety Committee


Beverly Coates
Academic Quality Manager

• Quality & Governance lead on research degrees
• Quality & Governance oversight of student surveys
• Management of annual monitoring process
• Externality of assessment
• Student Union liaison for quality assurance and enhancement
• Member of Student Enhancement Committee and Student Insight Working Group



Ola Dejo-Ojomo
Governance Officer

• Implementation of the College’s governance structure
• Oversight of the operational planning of bodies within the College’s governance structure
• providing governance support to the College’s principle bodies including Academic Board, College Executive Group, Strategic Partnership Management Board and Continuous Improvement Group
• maintaining the College Enhancement Plan

Elaine La Tegola
Assistant Governance Officer

• Providing governance support to the College’s Faculty Board, Education Committee, Student Enhancement Committee, Health and Safety Committee, Academic Regulations and Awards Committee
• Student Insight Working group
• Maintaining a Register of Interests of members
• Maintenance of a consolidated terms of reference for committees
• Carrying out committee membership elections and nominations
• Production of a calendar of meetings for each academic year