Student satisfaction at GSM London, one of the UK's biggest independent higher education institutions, has increased for the second year in a row according to the results of the 2017 National Student Survey (NSS). The result shows the progress that GSM London is making as an institution, having only entered the NSS three years ago.
The result for overall satisfaction increased by 4% compared to 2016's score, which was an 11% rise on the previous year. The College has also achieved increased satisfaction rates in all but one of the categories that have previously been included in the NSS.
Professor Amanda Blackmore, President and CEO at GSM London, said:
“GSM London is a fast-developing institution making major enhancements and launching new initiatives each year, designed specifically to help our students get the very best out of their study. The NSS is an important check on our progress, and these results show that our students believe we are heading in the right direction.”
GSM London's improved NSS results reflect some of the recent enhancements that the College has made, including:
· Introducing a new curriculum that focuses on active learning and a commitment to building on students' strengths.
· Doubling the available space and dramatically improving the environment within the Greenwich campus library.
· Building the careers service so that every student has access to one to one support and the opportunity to attend events with major employers.
Professor Amanda Blackmore added:
“Everyone at GSM London knows that we cannot afford to become complacent. We’ve come a long way in a short space of time, but there is still a lot of hard work ahead. We are in the process of implementing a new student record system that is going to have a transformative impact in the coming years. We also have plans for further innovations in our approach to teaching and assessment.
"Our unique student body rightly places high expectations on us, and we will continue to work hard to make sure they are met.”